Return,Refund & Cancellation

Return,Refund & Cancellation Policy


  • In case of any issue or defect in any product on arrival, Customers can return their order within 7 days after an order has been delivered.
  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
  • As we do not have a reverse pickup facility yet so the shipping charges borne by you.
  • Where should I return my product?
    You could courier the product to us at the address mentioned below.

    Niyati Retails Shop no. 4, 189 Radhakrishna Appt, Wardhaman Nagar
    Nagpur – 40008 , Maharashtra India


  • All refunds will be credited in your used payment method or bank account in case of COD orders.
  • The refund procedure will be initiated within 24 hours once we receive your product with valid reason of return and approval. Once initiated, the amount will be credited to your account in next 7-10 working days
  • The shipping amount will not be refunded.
  • For any other requests or queries regarding this, kindly write to us at


  • Orders that have not been shipped can be cancelled.
  • You can cancel your order by calling us on - 8888884554 or you can place a mail on with your order id and other details i.e Name , mobile number. etc
  • If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.